I came down to the lobby at 6:45pm requesting a replacement. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Change ). chikoo108 - Thank you for the review and feedback! 1,487 were here. The Reawakening of an Icon. The hotel overlooks Main Street Garden Park, a 1.75-acre gathering place with a fountain, a café, walking paths and a children’s playground. WE’VE GOT 4 PRO-LEVEL PING PONG TABLES. The drinks were delicious. If you would like to reach out to me directly I will be happy to discuss ways I can make it right...I look forward to the opportunity.Thank you for your time,Evan Danziger. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. The roof top bar and swimming pool area was amazing. Their staff is simply unprofessional, impolite and unfriendly. Change ), You are commenting using your Google account. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. The Statler offers poor, rude and unprofessional service from A to Z. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. The Statler, Dallas, Texas. We were there for a Bachlorette we went to eat at the restaurant downstairs and we were 1 of 2 people in the restaurant and took us 3 hours after eating we went to waterproof pool and they decided to shock the pool mid day so it was closed for 2 1/2 hours. Had read a few bad reviews so was kinda hesitant, but very happy I went through with my reservation. Adventure Calls! Headed to Dallas for the P!nk concert and selected this hotel for our stay. But he was unable to tell me when they would be able to attend. Support the independent voice of Dallas and help keep the future of Dallas Observer free. EvanDanziger, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review. The rooms are nice and new. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation I will be certain to pass along your feedback to our Food and Beverage department, and work closely to ensure that our food is well above par! Especially the man named Will. My new favorite hotel in Dallas. Get menu, photos and location information for Fine China at The Statler in Dallas, TX. Guests enjoy the dining options. Very good and modern hotel in a historical building. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We're proud of who we are and what we offer, happy to know that you are feeling the LOVE!!! PLUS, they’re offering 6-WEEKS-FREE if you lease in November. Room was very modern and high tech. Post was not sent - check your email addresses! The Jules hotel located a stone throw away is at least at the standard of a luxury hotel. Farm, Dallas Chamber Music Society Presents Horszowski Trio, Downtown Fort Worth’s Modern Steakhouse Wicked Butcher at The Sinclair Hotel Re-Opens Main Dining Room January 8. I would definitely stay here again when visiting Dallas!! Sorry, your blog cannot share posts by email. SO happy you enjoyed your stay with us and all that we have!! The soft opening is October 16 and it will last through October, when B&B will reopen. Get menu, photos and location information for Scout at The Statler in Dallas, TX. View deals for The Statler Dallas Curio Collection By Hilton, including fully refundable rates with free cancellation. It is as if they were all trained to be rude and arrogant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Support Us We're walking through the Statler's recently redesigned lobby when a … Learn how your comment data is processed. Thank you for your time and feedback, I look forward to hearing from you.Evan DanzigerGeneral ManagerThe Statler. #StatlerDallas At 9:00pm nothing had happened. ( Log Out / Popular attractions Dallas World Aquarium and Sixth Floor Museum are located nearby. 2. More. We’re home to The Statler Ballroom — famed for performances by the Jackson 5, Frank Sinatra, Tony Bennett, and more. Looking forward to having you back!! The bartender was this girl who also had no sophistication. 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Scout is a 12,000 sq ft dining, drinking, and vintage gaming hub featuring gourmet bar burgers, bites, & meals, craft beer, and vintage bowling lanes. Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. Our guests praise the bar and the helpful staff in our reviews. Restaurants near The Statler Dallas, Curio Collection by Hilton, Dallas on Tripadvisor: Find traveler reviews and candid photos of dining near The Statler Dallas, Curio Collection by Hilton in Dallas, Texas. This is the version of our website addressed to speakers of English in the United States. Today, we feature mid-century modern design and high-tech rooms. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation $10,000 worth of casino chips per guest, What: The Royal Masquerade Ball at The Statler, Where: The Statler, 1914 Commerce St., Dallas, How much: Ticket prices vary from $125 for a single ticket to $1,999 for a table for 10 including dinner, Tickets: thestatlerdallas.com/nye-the-royal-masquerade-ball, Tagged as Dallas, New Years Eve, The Statler Hotel. What a shameful service for a luxury hotel that charges over $350 a night for a standard room. They're the second local hotel to open igloos to patrons, after the Statler Dallas introduced them in December 2019. Our room didn't have a tv remote and he got us one right away ! Once in I was welcomed by Kelsie with friendly and attentive costumer service. He did not even indicated where the elevator was.In the room, the phone was not working. ( Log Out / Please reach out to me directly so I may properly address these issues and gather more details so I may address the issues with the associates in question directly. They never did. Restaurant, bar and entertainment venue offering live music, ping pong, billiards and bowling. Play singles or doubles & keep an eye out for events and tournaments. #StatlerDallas Get a bucket of balls and a paddle to borrow included with the table rental. The Statler Dallas, Curio Collection by Hilton Features, The Statler Dallas, Curio Collection by Hilton. The indoor/outdoor space is an urban oasis to take a dip in the pool, relax in a private cabana, sip a refreshing craft cocktail & enjoy a bite surrounded by unforgettable views. Country radio legend's North Texas horse ranch listed for $8.2 million . Prices are the average nightly price provided by our partners and may not include all taxes and fees. ( Log Out / There's a popup bar popping up at The Statler hotel in downtown Dallas: Called Rosario, it'll have a South American theme and will take over the space at Bourbon & Banter, the hotel's in-house bar. The Statler is centrally located in downtown Dallas, a vibrant area with numerous restaurants, shops, nightlife and parks within walking distance. The Royal Masquerade Ball, on Dec. 31 at 9 p.m., will be an extravagant occasion to revel like kings and queens. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. In addition to complimentary Champagne, delicious hors d’oeuvres and an open bar, there will be a full casino experience. Stay at this 4-star business-friendly hotel in Dallas. Kay Bailey Hutchison Convention Center is minutes away. ... Cuisines: Irish, Bar, Pub . The Statler Residences brings modern luxury living right to the heart of downtown Dallas. more, Lock in the lowest price from these sites. So the only way to reach the front desk or room service was to go down to the lobby. Opened in 1956, our downtown Dallas hotel relaunched in 2018. 13K likes. The Royal Masquerade Ball will be held at The Statler the Extravagant Hotel in the heart of Downtown Dallas. chayato - I regret reading your review and am shocked at the level of service you received...certainly not my expectation of my staff, nor should it be yours. The Royal Masquerade Ball will be an extravagant occasion to revel like kings and queens. When I ask if she could give me a better assessment of when a room would be ready, It felt as if I was disturbing her. Or book now at one of our other 6229 great restaurants in Dallas. Drinks were good and the view was sensational but the bar bites were average in taste. 13K likes. Please see our partners for more details. The Statler Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your extraordinary event. He kept taking calls and could only talk to me after 5mn. Drinks were good and the view was sensational but the bar bites were average in taste. New Years Eve at Knife Dallas and Knife Plano, thestatlerdallas.com/nye-the-royal-masquerade-ball, Perot Museum and African American Museum announce winner of Staircase Project celebrating Black STEM leaders, Fort Worth Opera Announces A Night of Black Excellence: Past, Present, and Future, Trinity Groves Welcomes La Bajada P.O.P. This 4-star hotel is 0.6 mi (1 km) from Dallas Museum of … Hotel Amenities at The Statler include: Fitness Center, Rooftop Pool and Lounge, Bowling Alley, 4 Restaurants, Speakeasy Bar, Coffee Shop, Business Center, … Thank you so much for the AMAZING review!!! With five restaurants/bars that can be used for events, as well as an outdoor rooftop pool, the options for an incredible event are endless. Enjoyed the hidden speak easy bar in the basement. The Statler Hotel's newly renovated guest rooms & suites combine retro charm with modern luxury. She took my number and said they would reach out once the room would be ready. This 4-star hotel offers a 24-hour front desk, room service and free WiFi. A front desk person handed me keys, again without even greeting me, or saying hello, or welcome back, or sorry. Northern Light Lounges (cabanas) seat up to 4 guests.. The hotel has newspapers and an ATM machine that guests can use. Statler, A Curio Collection Dallas, TX 75201 (Farmers Market District area) The Director Marketing will be responsible for defining and maintaining the hotel’s brand positioning and driving both transient group and outlet revenue… THE SKY’S THE LIMIT UP HERE Perched on the 19th floor of the iconic Statler, Waterproof boasts stunning and panoramic views of surrounding downtown Dallas. **Property Location**.With a stay at The Statler Dallas Curio Collection By Hilton, you'll be centrally located in Dallas, just a 5-minute walk from Majestic Theater and 10 minutes by foot from Dallas Farmer's Market. I had to wait over 7mn for a person to show up. Change ), You are commenting using your Facebook account. I came back at 5pm and asked if the room was ready. But the staff seem to have it all wrong, creating an unpleasant, almost hostile environment.Run away. YAY...you're our new favorite as well...see you next time!!! The bartender was this girl who also had no sophistication. The Statler, Dallas, Texas. The Reawakening of an Icon. Review tags are currently only available for English language reviews. Change ), You are commenting using your Twitter account. PLUS, they’re offering 6 … Our modern luxuries and array of amenities will let you enjoy the iconic Downtown Dallas experience. WiFi is free, and this hotel also features 5 restaurants and 2 bars. Dallas Chop House #151 of 2,830 Restaurants in Dallas … Thank you again! And the staff were extremely friendly and helpful. The Statler Dallas, Curio Collection by Hilton: Bourbon and Banter Bar at the Statler Hotel - See 469 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Enjoy free WiFi, an outdoor pool, and 5 restaurants. ( Log Out / From the timeliness of the food...to the unexpected closure of our pool...we did not put our best foot forward with you. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. Comfortable beds and gorgeous bathroom was a pleasant surprise. Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your Eventually they never did.Finally, the server at the hotel restaurant was unpleasant and unprofessional, making bad jokes all the time and being all but helpful.This is by far the worst service I came across in nearly 5 years. As if they were specifically trained not to smile or to make customers feel uncomfortable and unwelcome.Upon arrival at 1:30 PM, the front desk was empty. We go to Dallas often but this was one of the worst hotels we have stayed at. Scout is all about socializing and answering the call of the wild with our 12,000-square-foot dining, drinking and gaming hall. Located in Dallas, less than 0.6 mi from AT&T Performing Arts Center, The Statler Dallas, Curio Collection By Hilton features accommodations with a restaurant, private parking, a fitness center and a bar. When I asked why they did not call he simply said “i don’t know” and turned his back to speak to one of his colleagues. The monsoon shower alone was worth the reservation !! Dear Amber G, I greatly regret reading your review of our hotel, I share your frustrations about your stay with us as they are not even close to what we're capable of. The Statler Dallas, Curio Collection by Hilton puts the best of Dallas at your fingertips, making your stay both relaxing and enjoyable. I came down again and there was only one person at the front desk. This reservation is a 2-hour reservation with a Food and Beverage minimum of $100. There will be two rooms one hosting a full dinner while the other plays your favorite Top 40 Hip Hop mashups for you to indulge while sipping on champagne and cocktails from the open bar. Review collected in partnership with Curio – A Collection by Hilton. ft. of flexible, indoor/outdoor event space for your next corporate retreat, board meeting, special occasion, wedding or social event. At check in the room was not quite ready at it was right after 4pm and their card reader was not working so we had to re check in at another desk. Taxes and fees that are shown are estimates only. They have a great speakeasy bar and also a very good bar by the pool on the roof. The Statler features over 23,000 sq. All that to say without any smile or sign of sympathy that my room won’t be ready until 3pm. Amazing bathrooms, rooms are very nice and with lots of technotoys. The Statler Dallas, Curio Collection by Hilton: Rooftop bar - See 470 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Hidden inside the Statler Boutique Hotel in Dallas the Bourbon & Banter was my first "speakeasy" bar and I was delighted. To begin with it was definitely trickier than thought to figure out the entrance to the bar. This site uses Akismet to reduce spam. When I signaled the problem, they said they could not do anything as it was an ATT issue...The ironing board in the room was broken. Or book now at one of our other 6189 great restaurants in Dallas. Loved the vibe of this place. Horrible service, upon arrival no one helped at the valet service, so we did our own luggage. Suites combine retro charm with modern luxury the bar bites were average in.., there will be an extravagant occasion to revel like kings and queens unable to tell me they! 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