We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Jennifer & Colin – Dreams Tulum. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. 9. The hotel just seemed to sweep it under the rug. Level Contributor . Genesis & James @Mandala Beach. Dear Codalat,Thank you very much for sharing with us your opinion regarding your recent stay at our resort, it was a pleasure for us to have hosted you during your vacation at this little piece of paradise. Vanessa & Mike – Holbox Elopement. Style. 1 / 20 My wife and daughters were having a fabulous time and the hospitality was great until that incident. Service was subpar, even tipping service was still poor, so we stopped tipping. Finest Playa Mujeres possesses a contemporary design which impresses you from the moment you enter the two-story lobby. These luxurious suites were all designed with a modern and stylish touch, featuring a stunning wooden bed frame, along with indirect lighting to emphasize the beautiful contrast between the wood pieces and turquoise décor. We then circumvented a gate to climb through the garden area of another suite to get to the main hotel area. My husband and I have been to Breathless and Secrets resorts, so we are a fan of AM. The interior is a sleek and slick balanced with clean architectural lines. We had some great days at the pool and the beach until the shooting on the beach on Monday the 26th. Dreams Playa Mujeres Golf & Spa Resort: SHOOTING AT BEACH - See 3,153 traveler reviews, 3,644 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort at Tripadvisor. Lines for everything. Kaylan & Nick – Dreams Tulum. It was money and time well spent. Dreams Playa Mujeres Resort & Spa wedding packages provide all the elements of the picture-perfect event along with special touches that will pamper you beyond the wedding day. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. Skip to main content. Review tags are currently only available for English language reviews. Security and safety is a concern. Re: Safety . I'm not one to complain but or lady at check in was brutally slow and rude. I'm not one to complain but or lady at check in was brutally slow and rude. Melissa & James @isla Mujeres Zama Yatch&Beach Club. Das Dreams Playa Mujeres Golf & Spa Resort erwartet Sie mit 2 Infinity-Pools, 4 Whirlpools und einem eigenen Strandbereich in Cancún im Bundesstaat Quintana Roo. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Playa Mujeres Golf Course is a five-minute drive away (more on this later). No activity occurred on our property and none of the resort staff were involved in this incident. More, Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. The resort is very well laid out and very clean. 4,741 posts. Lines for everything. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. When have you stayed at this resort last? 0 Like! Angelo and Ricardo did a little of everything, and they did it all with a smile. Guests and operations were not affected.The safety of our guests is always our top priority. Back to top. Review tags are currently only available for English language reviews. 0 Like! We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. Oh and Sandra as well in the kitchen. Entdecken Sie das Hotel Dreams Playa Mujeres Golf & Spa Resort auf TUI.com. I’d rather be at home and am pissed we spent thousands of dollars to be here. Our family of four was in a beach cabana when the shooting happened. Lucia & Alberto @Xcaret & Barcelo Riviera Maya. We couldn't even get good Mexican food at a Mexican resort!With respect to the beach, there were never enough beach loungers for the size of the resort. My wife and daughters were having a fabulous time and the hospitality was great until that incident. Security and safety is a concern. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. Photos of the Dallas Cowboys Cheerleaders from the fifth day of shooting their swimsuit calendar on location in Cancun, Mexico at Dreams Playa Mujeres! Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Dreams Playa Mujeres | Guest Reviews | BookIt.com - YouTube Nestled away on your own private beach within a tranquil gated community, explore the unforgettable world of Dreams Playa Mujeres Golf & Spa Resort. Okay it’s getting … The bride and groom wanted their Cancun wedding to be relaxed, fun and most importantly, for it to end in an excellent 80’s dance party. We requested additional security staff near the hotel's beach entrance and basically were laughed at. The main gate is always supervised by a security agent and resort access is actively monitored.4. We first took cover then proceeded to run for our lives and made it back to our rooms safely. Dreams Playa Mujeres Golf & Spa Resort Features. I am disappointed in the service, no consistent cleaning, restocking, it seems like the resort is understaffed. We typically arrived at 6:15-6:30 and never once had to wait for a table. Accommodation amenities include: One king-size bed or two queen beds with pillow menu • Furnished private balcony or terrace with pool, garden or sea views • Sitting … Hotel would not acknowledge the shooting and brushed it off. It was a pleasure to host you during your vacations.It is wonderful to know that you and all your family had a great time with us, thanks for acknowledging our efforts to providing you the best experiences. Football Night (seasonal) Rock-n-Roll Party; International Show; Karaoke Night; Mexican Fiesta ; Casino Night; Movie Night; Babysitting* Babysitting services are $10/hr for the … Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. No activity occurred on our property and none of the resort staff were involved in this incident. Just 10 minutes north of Cancun, the Dreams Playa Mujeres Golf & Spa Resort invites families to come, stay and play at this luxury, all-inclusive property. Open menu button Primary nav NEWS MULTIMEDIA SCHEDULE TEAM … Open menu button Primary nav NEWS … The stunning 700-room all-inclusive Riu Dunamar hotel in Playa Mujeres has five pools, five restaurants, six bars and a nightclub. Easily find the best hotel you're looking for by reading our expert reviews and comparing prices! When 4 gun shots via vendors were shooting at each other on the beach. Taxes and fees that are shown are estimates only. Now £194 on Tripadvisor: Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres. i relayed info to many guests, they were trying to keep it a secret. Guests can enjoy 65,000 sq. Save. Take a look at the new Dreams Playa Mujeres Golf and Spa Resort. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Was a miserable experience and def did not feel like a vacation. The night club shooting is no where near Playa Mujeres. Jedes Zimmer in diesem Hotel ist klimatisiert und verfügt über einen Flachbild-TV. They sent no email, letter under the door or no message on the Sundial daily update on security. Everything is open as usual today as if nothing happened. My next email is going to be to Unlimited Vacation Club with my attorney to try and get my money back because of the way these resorts are run. The main gate is always supervised by a security agent and resort access is actively monitored.4. Dreams Playa Mujeres Golf & Spa Resort boasts 502 spacious suites with stunning views of the pool, gardens, a swim-out option and oceanfront suites. We arrived with 3 other couples and their children hoping for a great week. No one was told anything!!! For our full portfolio of wedding photography at Dreams Playa Mujeres, see the galleries below. Trang & Patrick – Blue Venado. It was complete shock, disbelief and then terror. Copied! With the added cost, we received "$400 resort credit" but it turns out they handed us a book of coupons for different parts of the hotel ($30 off dolphins, $40 off spa, free gift of $50 value with purchase at gift shop) and all these "deals" were publicly available.-Next was the very aggressive pitch to sit in the 90 minute-2hr sales presentation for the unlimited club which we said yes to for tickets to Rock of Ages which would have been $500 for our group (don't bother-it wasn't worth it and very inappropriate for kids). They have a talented and efficient team of devoted group event planners who can all the logistic details of your event. Book your Dreams Playa Mujeres Golf And Spa Resort vacation package through Sunwing.ca — Vacations are easier Under Our Wing Dreams Playa Mujeres Golf And Spa Resort - Sunwing.ca It looks like you’re browsing from outside of Canada. ft. of swimming pools and a water park on-site. Mexico is a synonym for color and joy! It is our biggest hope you can give us the opportunity to host you again in the near future so we can welcome you once again, with the truly remarkable experience that you deserve. Dreams Playa Mujeres Golf & Spa Resort avoids the cookie-cutter wedding. Two days after shooting wrapped, Bharat and I flew to Cancun for our wedding at Dreams Playa Mujeres Golf & Spa Resort with 130 of our closest friends and family from all over the world. When i checked out on Tuesday they did not wany to listen to me about anything. Das 5* Dreams Playa Mujeres Golf & Spa Resort gehört zur renommierten AMResorts Kollektion. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. I’d rather be at home and am pissed we spent thousands of dollars to be here. Also preferred is a waste of money, we do Preferred everytime we go and this was the worst. My daughter and I are going to Isla Mujeres at the end of february, and frankly, are not in the least deterred by the incident in Playa del Carmen. No offer of anything for this crazy situation, and i brought people who were interested in joining and they will never go to a property owned by AM resorts ever again because of the way this was handled. graciously-appointed accommodations set within the spectacular Playa Mujeres golf course and surrounded by the Caribbean Sea. We would like to apologize for haven't met your expectations, your observations have reached our Operations Committee and they are taking the corresponding measures to ensure that our service levels will improve. There was no charge for the session with Daniel- we just paid for what we purchased. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. Meghann & Eric – Secrets Akumal Elopement. The 502-room, upscale Dreams Playa Mujeres Golf & Spa Resort is a family-friendly all-inclusive located along a white-sand beach in the exclusive gated community of Playa Mujeres. Mit dem Unlimited-Luxury® all-inclusive Konzept stehen Ihnen verschiedene Restaurants und Bars (mit internationalen Getränken) zur Auswahl und selbst in den à la carte Restaurants müssen keine Reservierungen vorgenommen werden. Dear Griselda S, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resort. The week we were there in November there were three different shooting incidents 1) Secrets Silversands (SSS) 2) Secrets Playa Mujeres (SPM) and 3) Excellence Riviera Maya (ERM). Every chair and cabana were taken by 6am and not a soul seen in site. Kids running free everywhere. Das erwartet Sie . I just returned from another trip to Cancun and stayed at the beautiful Dreams Playa Mujeres Golf and Spa Resort during Feb. 2017. The resort has spent a lot of time training the staff to be friendly and helpful. Further, I felt that the room and bathroom were clean, spacious, and had very little wear-and-tear. It's a 30-minute drive from downtown Cancun and Hotel Zone, and although the beach isn't quite as nice as those found in the Hotel Zone, it's pleasant. * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! The interior is a sleek and slick balanced with clean architectural lines. Bei Tripadvisor auf Platz 10 von 14 Hotels in Playa Mujeres mit 4,5/5 von Reisenden bewertet. 94 geprüfte Hotelbewertungen zu Dreams Playa Mujeres Golf & Spa Resort in Punta Sam vergleichen und beim Testsieger HolidayCheck mit Tiefpreisgarantie Ihre Punta Sam Reise buchen. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. * My teenage son can be a bit scattered- he left his headphones on a table in the buffet area. Finest Playa Mujeres possesses a contemporary design which impresses you from the moment you enter the two-story lobby. Open menu button Primary nav NEWS MULTIMEDIA SCHEDULE TEAM TICKETS … The security at Secrets had the people contained. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Dreams Playa Mujeres Golf & Spa Resort: SHOOTING AT BEACH - See 3,444 traveller reviews, 3,957 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort at Tripadvisor. Suzy & Miguel … This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. * We thought the food was great (in spite of the mixed reviews we'd read)- Gaucho and Fusion were our favorite restaurants, but we really didn't have a bad meal. I was at the beach until 5 minutes before the shooting with my young son and i heard gunfire and i got my son to my wife and ran down to the beach to help. This "public beach" (technically under Mexican law all beaches are public) is where the Hotel lounges are, the beach bar for preferred club is, where the Hotel holds its wedding ceremonies, where the Hotel hosts activities including it kids and Teen club activities.-For them to take a hands-off approach to guests safety by pretending this has nothing to do with them is appalling. The main gate is always supervised by a security agent and resort access is actively monitored.4. Also preferred is a waste of money, we do Preferred everytime we go and this was the worst. Let the colors, flavors, and textures of Mexico … Tracy & Draper – Now Jade. Mission accomplished on all points. 10 reviews. Photos of the Dallas Cowboys Cheerleaders from the third day of shooting their swimsuit calendar on location in Cancun, Mexico at Dreams Playa Mujeres! Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … Dear samkristy4,Thank you very much for taking the time on writing your review, many thanks for providing your very cordial and nice comments regarding your recent stay at Dreams Playa Mujeres Golf & Spa Resort. Absolute disorganization...Also preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants ... anyone has access to lazy river so that is not a preferred club thing either. They could also careless that we have been to various amstar resorts twice a year for the past four years. Find the best hotels with water parks in Playa Mujeres, Cancun! Dear cincyfam4,Thank you for your comment. Slushy drinks are better with straws! Just 10 miles north of vibrant downtown Cancun and a short drive from Cancun International Airport, this all-inclusive Playa Mujeres resort is ideal for a family vacation, romantic getaway, or special event or celebration. I don’t think it was fatal but I’m not sure. Ginnie & Reaves – Mia Beach Club. Report inappropriate content . I had pre-requested a pool view in addition to the ocean view since I did not want to look out at the side of the resort and this wish was definitely met. See 3,441 traveller reviews, 4,604 candid photos, and great deals for Dreams Playa Mujeres Golf & Spa Resort, ranked #10 of 16 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. Where to begin? Playa Mujeres Golf Course is a five-minute drive away (more on this later). First come, first serve -- at dinner, if you arrived at prime time (7-8pm), there was a long wait. The main gate is always supervised by a security agent and resort access is actively monitored.4. Guests can enjoy 65,000 sq. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Lote RTH-8-PM-II, Lte1, Mza1, Sm3, 77400 Cancún, Mexico Taxes and fees that are shown are estimates only. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. Go. Looks like another shooting incident happened yesterday at the Dreams resort in PM. 0 Like! They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. Two men arrived on a motorcycle and opened fire. Freuen Sie sich in diesem Hotel auf ein Wellnesscenter, Wassersportmöglichkeiten und ein Restaurant. Even when you arrived early to get a table, service was terrible. -An incident happened at a nearby Dreams on Riviera Maya a few months ago with the same outcome as reported by a TripAdvisor guest. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. Guests and operations were not affected.The safety of our guests is always our top priority. Dear Echst,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Kids and teens will love the activities available to them through the Explorer’s Club for Kids ages 3 to 12 and the Core Zone Teens Club for ages 13 to 17. If you arrived after 8am, there were no more chairs left. Safety is now a concern for me . Photos of the Dallas Cowboys Cheerleaders from the final day of shooting their swimsuit calendar on location in Cancun, Mexico at Dreams Playa Mujeres! Here is their story… Jennie and Allen met at work, and things … Dreams Playa Mujeres is one of Del Sol Photography’s preferred luxury hotel vendors for destination weddings and events. Skip to main content. Hotel Dreams Playa Mujeres Golf & Spa Resort, Playa Mujeres: 3.355 Bewertungen, 4.532 authentische Reisefotos und günstige Angebote für Hotel Dreams Playa Mujeres Golf & Spa Resort. From a pin to an anchor, they can manage it all. 3,510 posts. Suites at Dreams Playa Mujeres are non-smoking and graciously appointed with a private terrace or balcony, daily refreshed mini-bar, rain shower, a Dreams Box for private 24-hour room service delivery and other enchanted amenities. Amazing services by Jennifer (Check-in) , Roberto (Fusion), Luis (Hideaway Bar) Ricardo (Entertainment) , Angelo (Entertainment) , Katia (Pool Bar) , Giovanni (Preferred Services, Concierge) and the entire team from Photo Adventures . We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. They sent no email, letter under the door or no message on the Sundial daily update on security. Explore Dreams Playa Mujeres Golf & Spa Resort. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. Open menu button Primary nav NEWS MULTIMEDIA SCHEDULE TEAM TICKETS … They are so appreciative you 're looking for by reading our expert reviews comparing! Was our first night at Secrets Playa Mujeres newness of the beach until the on! Was the worst jennifer & Rafael Trash the Dress @ Playa del Punta. English language reviews resort avoids the cookie-cutter wedding near the hotel just seemed to sweep it under rug! Was hurt, no cops or increased security seen you 're looking for by our... & Barcelo Riviera Maya a few months ago with the same dreams playa mujeres shooting reported! Private gated community than a great week Social Media Coordinator & eConcierge continue to deceive guests operations! Gave cocktails to those of us waiting in line of celebrations was the.. 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